vivi Indahsari

Review of Fontana Hotel Bali

Booked my room and clearly inform them to check in...

Booked my room and clearly inform them to check in at 1 pm.
Now 3 pm i am still standing here holding my baby and i was told the room is not ready yet.
I asked them few time they are very rude. They answer the other customer but not me.
I asked them how long i need to wait? They told me 20 min but until 3.30 they are not ready yet. Really not recommed!!!!