Hui Min Zhang

Review of Shangri-La Singapore Hotel

The stay was excellent and the service was great. ...

The stay was excellent and the service was great. The only thing that I wanted to comment on was the coordination between the reception and the line. We has complimentary buffet dinner on our first night and the restaurant actually mistook it as a paid dinner. Because of this misunderstanding, my husband has to leave me with 2 kids in the room and head to the reception after dinner to settle the misunderstanding. This caused some inconvenience for us. I will appreciate better communication from the restaurant staff.