The queue to just get down to the cruise was long ...

The queue to just get down to the cruise was long and there was suppose to have only one line. With tourists trying to get into the shades to cool down, it was chaos. There were different lines in the same area, which was confusing.

But on the way back, after the boat cruise to see Niagara, the elevators broke down and stopped working. We had to line up under the scorching hot sun for almost 2 hours for the shuttle bus ( Singular ONE bus) to pick and drive people up. Only later when people were complaining that there were another car that was used in the pick up.
Felt like it was worse than waiting for the TTC shuttle buses to arrive. But at least they were giving out free water so no one gets dehydrated standing under the hot sun.