I called before I came to this place, because I ha...

I called before I came to this place, because I had never been. I asked if they took washer and how much it would be to take batteries. I was told that they would pay me for both my washer and batteries. I got there and was extremely confused, I weighed and was so confused where I was suppose to go from there. I saw a employee and I told him that I had a washer and where was I suppose to go. He directed me around the corner. I watched everyone back up so that's what I thought that I was suppose to do, I was shooed out of the way. So, at this time I saw another employee and asked him, he directed me back where I came from. My washer was taken, I was not paid for it or my batteries ( I was told that they couldn't take my batteries). The same employee that shooed me out of the way was very rude and unprofessional. He asked me if I had been helped and I said yes. He said good because I wasn't about to help, because I do that s*** all day. I must say for a first time customer, this was not by far a great experience. It's very intimidating and confusing if you have never done this before or been here before.