Adrian Haley

Review of The Windmill on the common - H...

I checked in around 1820 hours went to my room and...

I checked in around 1820 hours went to my room and once settled went to bar to have dinner. The meal I ordered was mediocre and the fries were warm not hot and the burger was ok but nothing to write home about. The premises in general looks tired in places and requires a coat of paint. So about 2030 hours I went to my room to find that there is no running cold water. I called reception to discover that this problem was known about when I checked in. So no flushing toilets, drinking water or likely no shower in the morning. I am staying on business and have a long day ahead tomorrow so not best pleased. Had I been advised prior to check in I could have made alternative arrangements. I was told I could have a bucket to throw water down the toilet and if I went to the bar I could get some bottled water. Having stayed in various hotels the main thing that annoys me is the complete lack of communication and the laid back service to the issue. Needless to say I won t be staying again and cannot speak to management until the morning.