Lu

Review of Pergola NYC

1. we had reservations for a small party at 9pm. t...

1. we had reservations for a small party at 9pm. they advertise a 3 hour "open bar" party special between 9pm and 12pm, but whats the point since our table was not available untill 9:40pm, and no, they did not extend the "open bar" untill 12:40 since we got sat at our table at 9:40pm through no fault of our own.
2. the "open bar" special is weak. the choices in their "open bar" drink menu are slim pickings and you can only order your "open bar" drinks through the server - good luck with that. i waited 30 minutes for a beer, while other people who were paying for drinks had no problem getting served. the "open bar" special was a total scam.
3. the food - somehow our initial food order ended up on the table next to us - a totally different group of people who were not even with our party - and they ate it! who eats food mistakingly brought to your table that you know you didnt order? our server didnt even know the other table had gotten our food, and ate it. when i asked her wheres the food 45 minutes after we placed the order, she initially said we already got the food and we had eaten it and the busboy had cleared the finished plates! how does a server take your order, put your food order in, not know where the order went and who ate it, and then proceed to tell 4 people waiting for that food that they already ate it. finally, after the food order mystery was solved, we placed another order and got the food, 1 hour and 20 minutes after our initial order and.... lets just say it wasnt worth the wait, the aggrevation or the money. nothing special.
4. the service - the server - she was the only one who enjoyed the "open bar" special party menu. i dont mind if my server polishes off a beer or two during their shift, i know first hand that serving nights in the city can get stressfull and the people can be difficult, but theres a problem when my server is drinking more than me. this is the main reason why my beer took a half hour and the whole food order fiasco happened.
5. the vibe - the interior of the place is nice, but its basically a restaurant thats trying to parlay into a night spot. the DJ was good, but anyway you had no room to dance, and at one point the bathroom line was so long it stretched from the bar to the bathroom - literally snaking around and between tables.
i will never ever go to this place again.
total waste of a night.