Hang now for more than fifteen minutes on the line...

Hang now for more than fifteen minutes on the line for the status of my package. 2 weeks earlier already went wrong. I just didn't ring the bell while I was at home. Package would be delivered between 9 and half 2. It is now 2 o'clock and it is not there yet.

Just a re-re-revieuw. I have been on the line for almost half an hour. My phone automatically records incoming and outgoing calls.
So as the owner of this company, you should first check if this is correct before you post.