Ivania V. Esquivel

Review of Jon Wye Inc.

My husband and I had our first and last experience...

My husband and I had our first and last experience with Jon Wye in an event for small businesses on 11/24. I was interested on one of the clutches they had on display but wanted a bigger size. Emily, the woman at the booth, offered us to finish an unfinished bigger clutch and ship it to us on 11/26. We agreed, gave her my contact information and and paid for it full. By 11/28, we were both worried since we had trusted their business we knew nothing about, and at that point had no tracking number, news or clutch. We emailed and Facebook messaged them asking for updates, Emily responded saying she didn't know how to use the machine and she had to wait for her boss to return and finish it, she excused herself saying she forgot to contact us to let us know what happened. After emailing, calling, messaging, and texting Jon for 2 weeks, the clutch finally arrived today 12/07, without so much as an apology note or token admitting their mistake. For a small business trying to make a name for themselves and falling at attracting new clients, they have no business ethics. I have no interest in chasing business owners to deliver a product I paid for in advance.