J

Jonathan Roy
Review of Midwest Tennis

4 years ago

I ordered the new Babolat areo drive online, but n...

I ordered the new Babolat areo drive online, but never got an email receipt from the seller.They claim 2 business days days shipping but it's been more than 6 business days and still no emails of my order yet. I tried to call customer service twice for a reimbursement but I was put on hold for more than 30 min twice and was never able to talk to someone.

Not even sure if I will get my refund back. The seller is not responding. There's basically no customer service there. I can tell you that I will never order again from them again.

Update: The seller reimbursed me and reached out by email. Updating from 1 to 3 stars.... Overall, service is slow / but you'll get your stuff at the end of the day.

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