Rebecca Stillman Review of Universal Athletic Club
I have been going to this gym for over a year, and...
I have been going to this gym for over a year, and although they employee some great people (Asher, Thomas, Stacy, John... just to name a few) they are very money hungry and do not care about you as a member. I chose to pay extra for the boxing program, which really bothered me because of how expensive the base price was already for the gym. But I enjoyed it that much, that I was willing to pay an extra $40 a month for it. Throughout the year, there have been many ups and downs with the program, including a lot of turnover with trainers. Myself and about 15 others have stuck through all of it and continued to pay our monthly fee, even when we had coaches quit in the middle of classes, or had coaches that just plain were not good coaches. Now the gym decided to take away unlimited boxing, and offer 2 days of week circuit training for the same price! And if we want to do any more, they want us to pay more. I understand this is a business, but they (Sheldon, and the other decision makers) never even had the decency to come to the long- term members who have been with the program, to ask for our opinions, to inform us, to explain it to us, or to even ask if we were willing to do it. This tells me: THEY JUST DON'T CARE. They sent an evasive email acting as if we would be getting a deal of a lifetime, going from unlimited boxing down to two days a week. Very disappointing. I hope they learn that treating their members like this will only leave a very bad taste in their mouths. UFC gym... here I Come!
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