Lucy Ladbrooke

Review of Shangri-La Hotels and Resorts,...

Room facilities were good, all staff except the lo...

Room facilities were good, all staff except the lobby service staff were good. Buffet breakfast good and room service food was good but a la carte breakfast was not good, it was, late, cold and not good quality and neither was the afternoon tea, the food was not good and too many sweet dishes, I felt it was not value for money. We appreciated getting a late checkout until 2pm and the spa facilities were good.