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Where's the pepperoni?

Where's the pepperoni?

So I have been a long devoted Pizza Corral Lover for over 20 years. I loved Pizza corral until tonight. So here is my farewell letter to Pizza corral

Tonight I ordered 50.00 worth of pizza (not hard to do there) When my pizzas arrived one of the pizzas which was just a plain jane pepperoni and cheese pizza there were no pepperoni on this pizza. So I kindly called the Corral back to politely inform them that the pepperoni was left off my pizza the conversation went as follows:

PC "Pizza corral"

Me: "Good evening I'm calling to inform you that I just had 3 pizzas delivered and the pepperoni pizza has no pepperoni"

PC: "Excuse me? what did you say?"

ME: "I just had 3 pizzas delivered to XXXXX St and the pepperoni pizza is missing the pepperoni.

PC: "One second please"
Background noise and vague conversation in background
PC: "Can I have you name Sir?"

ME: "Yes, its XXXXX XXXXXXXX

PC: "One second"
More background noise and conversation

PC "Whats your address? It should pull up the last order....."

Me: "Yes, I live at XXXXXXX St"

PC: "Ok it looks like you ordered a ______________, a _____________, and a pepperoni pizza is that correct?

Me: "yes"

PC: "One Second, OK you can either send the pizza back and we will remake it otherwise there is nothing we can do"

Me: "Excuse me what was that?

PC: "You can send it back or theres nothing we can do because the guys say the made all the pizzas right"

ME: "LAUGHTER....WOW Really? thats your stance? Well I'm not going to wait another hour for a pizza...WOW! What ever happened to the customer is right?"

PC: "Well I dont know sir I'm just the middle man here!"

Me" Yeah, Yeah I know its not your fault but WOW! I'll just throw it out and write Julie a letter!

I hung up at that point. Customer service these days is spiraling out of control. I took pictures of the pizza and will be taking this up with the owner! I even told this to the PIZZA MAN (Those at the corral will know who I'm talking about) even he was disgusted by this!

So this review will stand for know and I will amend anything pending the response from the owners

Sincerely,

WHERES THE PEPPERONI?

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