J

Jess Thomas

4 years ago

I concur with many criticisms of this practice. To...

I concur with many criticisms of this practice. Too bad the Dr. Bevalacqua left but honestly, most of the problems are with the nurse practitioners and billing staff. Other large practices manage to be organized, why these folks are in such disarray is a mystery. I think perhaps it has to do with a focus on money rather than good patient care.
I had a routine annual exam, with one of the nurse practitioners. Never would I have imagined being tested for my cholesterol -- this is a gyn office. Well guess who got a huge bill six months later that the insurance would not cover. I called and asked why this test was even ordered. I have a primary care doc who does this and the womens center said "oh people use us as their primary care doctors." Such nonsense. They just seem to want to make as much $ and if they put patients in a difficult financial situation for example insurance not cover then too bad.
I also was blindsided with a bill that was two years after the fact. I never NEVER got notices and even the office manager Wendy acknowedged this. She said oh it was because they were appealing an insurance denial. I was aware of that appeal.
Three years later they do an about face. I say this kind of thing backfires, honestly is the best policy.
You will not find that here in this practice. It is like a cancer in this office to take a less than honorable approach to patients care, every aspect of it.
Part of the problem is their thumbs are in too many pies: doing latisse, dermal fillers, botox. If you can't manage your primary responsibility of providing obgyn care, don't delve into these other unrelated (but very lucrative) areas.

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