Mina Fam

Review of Pergola NYC

Visiting New York, We went Saturday evening, party...

Visiting New York, We went Saturday evening, party of 3, we didn't have a reservation so the lady by the front desk told us waiting time is 45 min so we decided to stand by the bar till a table is free, we end up being waiting for 2 hours and every time we check they say no table available, after 2 hours the place became busy and the lady at the front desk started to give us attitude with a message that probably we wont get a table, even the supervisor when he knew about it he promised to find a table for us, but ending not getting a table and also giving us attitude, first time to this place and probably last time.

Very nice place with bunch of people working there knowing nothing about respect, commitment and good customer service, thank you for ruining our night.