I had an issue from the start with this company. I...

I had an issue from the start with this company. I was charged 2 months prematurely prior to my panels even being active. After several attempts to resolve the issue, I was finally able to get reimbursed by a manager named Mary A. But then another issue occurred. The inverter ceased to work. Unbeknownst to me, I was not using solar power for a year. And further more, I was not getting billed. I kept receiving notices saying "This is not a bill." Then all of a sudden, I got a massive bill for almost $4,000. Freedom Forever had the audacity to ask if I was monitoring the machine to see if it was working?

Apparently there is a tiny blue light that is suppose to be illuminated and indicates a signal is being transmitted and a solid green light that the panel is active. The blue light was working, the green wasn't. And you need to know which direction the electric meter is spinning. To the right means my own power and billed at the regular rate, to the left means solar power. This was absolutely not explained to me prior to this machine breaking. I had no idea I was suppose to babysit this machine daily. I just assumed (I know I shouldn't assume) that Freedom Forever would call me and say, "Hey, your machine is showing it is not working correctly." I never received the call. This thing busted within the first year of operation. Where the hell are these parts made? In someones backyard? The only way I knew it wasn't working was SDG&E wanted their money and we asked Freedom what was going on. That's when they realized the inverter was busted. After they fixed it, they did NOTHING to help with this massive bill. I am extremely disappointed with this company. I only write this after many many unanswered phone calls to them. Just sad how they can remain in business. Totally NOT worth the headache!