J

Jeannine Ball

4 years ago

About 10 years ago, my grandbaby had surgery in Ho...

About 10 years ago, my grandbaby had surgery in Houston. She was 3 months old and I spent a week with them (she's fine). ,it was highly emotional, though, and when I returned to Atlanta, I had a 3 HR. Trip to get to our mountain home.

About half-way home, my mini van made a horrible noise. I was near a Cumming exit, so I turned in to a auto repair place. The man there told me what was wrong with my van and, on top of the baby's surgery, it sent me into huge hysterical sobs. There I was...with no car. This man took me to Troncalli with the assurance that they would take care of me and he was right!

Troncalli called for a rental car and took compassionate care of me while I was there.

So..(fast forward to last week).. I needed to replace my car and looked on-line when Troncalli popped up with just what I was looking for. I remembered the care they gave me -- and asked nothing in return, so I reached out to then, again. Ended up buying a great Town & Country, and, once again, was given the care that I experienced so long ago. They are good people. The attention they gave us was wonderful, and Royce Worley, our salesman couldn't have been more involved with our satisfaction.

The Troncalli team, once again, stepped up when we needed them. They are the best!

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