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Jayne Namunane

3 years ago

These guys had me take a day off and told I had to...

These guys had me take a day off and told I had to show up or I will be charged yesterday. Now I got here at 0915 for my 0930 appointment with Dr Williams. They waited until 0058 to tell me that the Doctor canceled my appointment within telling them even though their system has me booked in and confirmed. The Doctor sends the receptionist to tell me there's nothing they can do but reschedule. I live in Scarborough and this is all way in Mississauga. How is that these are the people insurance companies use to assess clients.
How can anyone be a psychotherapist and be so insensitive.

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