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Lindsey Votaw

4 years ago

*no carbon monoxide detectors* Do not stay here if...

*no carbon monoxide detectors* Do not stay here if you value your life!!!! I stayed here 10/18-10/21. They gave us an apartment next to the hotel instead of the room we booked. The day after we checked in, the owners came into the room without knocking saying the maid smelled gas in the hallway coming from our room. That was 20-30 mins after the maid came into our room without knocking. So we breathed in gas an extra 20-30 mins when the maid could have told us this or the owners could have come straight to us. The owners blamed me saying, they accidentally turn on their own gas on their stove all of the time and told the friend that booked the room that I turned the gas on. It was very strange to be blamed for something like that repeatedly. I explained to them I have had the same type of set up in my homes for over 18 years and I have never turned the gas on accidentally and if they do that in their home they should look into getting a new stove and I lectured them for not having carbon monoxide detectors in the room. We never used the stove and the smell traveled so far it must have been on the whole night we were there.They had an excuse for everything and blamed me over and over, I'm guessing because I was the only woman out of the 3 of us. They didn't apologize or offer any refund or discount. We had to make them change our room. They wanted us to stay in the gas filled room. They were the rudest most passive aggressive people I have ever been in contact with at a hotel/motel. I travel a lot and this is by far the worst I've ever been treated by any establishment. They could of killed us and our friend was sick the entire day from carbon monoxide poisoning. This could have all been prevented by a simple carbon monoxide detector and an apology goes a long way in customer service. If we would have lit the stove or clicked a lighter in the room we could have blown up. The owners acted like gas poisoning is no big deal. They said I did it probably 40 times. It was the most insane conversation I've ever had in my life. Please choose to live and do not stay here.

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