I recently used the services of a company that pro...

I recently used the services of a company that provides information technology solutions. The experience was average. While the website was user-friendly and had a lot of useful information, the customer service was a bit lacking. I had some difficulty getting in touch with representatives and it took longer than expected to have my queries addressed. The quality of the services provided was decent, but I felt that the company could improve their communication and responsiveness. Overall, it was an okay experience, but there is definitely room for improvement in terms of customer service.