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Angela and Steve Aucoin

3 years ago

I wanted to share my experience with Tyler Grant a...

I wanted to share my experience with Tyler Grant at Troncalli Chrysler-Jeep-Dodge. I contacted Troncalli through one of the many car search engines. I received a very quick response from Tyler after the initial inquiry was sent. My experience in working with Tyler was nothing short of excellent. I saw a particular vehicle at their dealership and had questions about the specific vehicle. Tyler was able to answer all of my questions and did so timely. I let him know that I had a specific budget that I had to stay below. He was able to work with his managers and finance group to determine what they could and could not do. He checked in frequently to see how my search was going and if there was anything else he could do. He made sure he understood what I was looking for and what options were important and he continued to look for a vehicle that fit my needs. He also continued to touch base with his team to see if there was any chance of getting the price where I needed it. I eventually was able to find exactly what I was looking for at exactly the price I needed it to be from a different dealership. BUT, I will certainly be reaching out to Tyler directly, before any shopping should our family need another car at any point. I can't say enough about how helpful, professional and courteous Tyler was through the entire experience. I don't feel that anyone could go wrong working with him for their next vehicle.

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