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Samantha Lee

3 years ago

If you request a table MAKE SURE TO REQUEST A FRON...

If you request a table MAKE SURE TO REQUEST A FRONT ROOM DINING ROOM TABLE. We had reserved our table 2 days in advance and arrived early, 545 to be exact. We were brought into the back room of the restaurant. Not happy about that. The restaurant is empty right now, manager said we needed to request the front dining room when reserving, they never gave us this option before. Both the hostess was very short and Manager didn t care. We wanted to enjoy the front dining room experience that we have always enjoyed, we never even knew there was a back room. Terrible experience and the manager didn t care. Also- the food was good as always, but it took an hour to get our food, maybe they were punishing us for wanting to sit in the front room. When the manager doesn t care about how customers feel, it s a shame. Customer service is just as important as good food, we will not be returning. There are many other places to go to. Also- when we left there were still open tables in the dining room where we were NOT allowed to sit.

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