Dale Leonard

Review of The Sport Factory

I ordered a store returned Stages Power Meter Shim...

I ordered a store returned Stages Power Meter Shimano Dura-Ace 9000, which was listed at a $175 discount below full retail. I was able to complete the order online, but it turns out the unit had already been sold. Sport Factory honored the purchase and sent me a brand new unit at the discounted price, without my even having to ask. That is truly outstanding customer service! Thank you Sport Factory!