I gave it a single star mainly because of my exper...

I gave it a single star mainly because of my experience with the gspa located at the fox tower. My boyfriend had surprised me with a couple massage for our 6 year anniversary. He found a great deal online for this massage we received. It was advertised as an 80min deep tissue couples massage for $240 which I thought was a great price. When it came time to pay, the shift supervisor asked my boyfriend to pay $480 for the both of us. We spoke the shift supervisor and she said that the prices advertised were per person. We triple checked the online deal and didn t see anywhere on the deal that it was $240pp. The ad was very misleading and they make him pay the $480 anyways. Shift supervisor looked nervous and was speechless when we pointed out the misleading ad. She told us there was nothing she could do and I d have to speak to someone higher up from her and so I did. The next day my boyfriend contacted the manager and explained to her what happened. She apologized for the misleading ad and told us the best she could do is give us one free day pass worth $50 and 50% off any service. I felt horrible my boyfriend had to come up with an extra $240 all because there ad was misleading. I will not be going to this spa anymore and I suggest you don t go either if you don t want to get ripped off. Horrible customer service!