I recently interacted with the housing authority t...

I recently interacted with the housing authority to inquire about their services and found the website to be informative. The site's layout and navigation made it easy to find relevant information. However, I encountered some difficulty in reaching their customer service department. The lack of a live chat or instant messaging feature was inconvenient. Additionally, the response time to my email inquiry was slower than expected. I was hoping for a more prompt and efficient communication process. Nevertheless, the content on the website was helpful and provided a good understanding of the services offered. I believe that improving their communication channels and responsiveness to inquiries would provide a better experience for potential clients.