Tiffany Paulk Review of Austin Area Obstetrics, Gyneco...
UPDATE: 2020
UPDATE: 2020
I was terrified to go in thinking the waiting room would be super busy with long waits. (Especially concerning during this pandemic) I was so relieved to find a very short 13 minute wait, and a just as expedient visit with Dr. Wang. She was fast and thorough but took care to ensure all my questions were answered and that I had sound information. All the staff and visitors were masked, pregnant women were offered an option but most chose to stay masked. The facility was immaculate (as always) and I felt very safe even though the women's center is connected to the main hospital. It's the 3rd day since and I'm still in good health and I hope to remain that way. Overall I was very impressed with their dedication to seeing an ussue with their services and going above and beyond to resolve them! Thanks!
PREVIOUS POST: We don't come for annual visit often since the recommended time changed from 1yr to 3yrs. We really enjoyed Dr. Wang but we were severely disappointed to spend more than one hour in the waiting room alone. When we checked with the staff thinking perhaps our ppw was just misplaced we were advised they don't know how long it will be (this is already 45 mins past our scheduled appointment times) If memory serves me this was our experience three years ago. Its now just under 2 hours after our scheduled appt time and we've still not seen Dr. Wang. The service is not so exceptional that its worth the extensive wait times. And it doesn't really matter how great your service or staff is. This amount of time beyond a scheduled appointment is highly unacceptable. I'm disappointed because we will have to change our gynecologist because of improperly scheduled and overbooked appointments.
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