Danielle Ninic

Review of Windows On The River

Had our wedding here on 9/21/18 and it was so beau...

Had our wedding here on 9/21/18 and it was so beautiful and everything I could have ever imagined. On the more pricy side but worth it due to having mostly everything included and not having to do much of anything for set up or take down, and the price per plate includes some things that would cost a lot otherwise (for example, cake is included and they go through a great bakery). I did feel that the communication throughout the planning process wasn't the greatest - dealt with many people other than my contact person who was at times hard to get ahold of and did not respond well to emails, and I had to go looking for information regarding a lot of next steps such as how to set up the food tasting, seating chart, planning for the day's timeline, rehearsal, etc. (no surprise that the only thing they contacted ME for was payments). I thought it was funny that pretty much EVERYTHING is included in your "per plate" price, EXCEPT for chair covers (and they're not nice chairs that might be okay without covers - they definitely needed something), and the cost to use theirs was $3 per chair. Luckily I found some to buy from someone for under $1 per chair and we can sell them. Another "hidden" cost was the ceremony fee - if you want to have the ceremony set up off to the side (and not on the dance floor) with the pretty window behind you it costs $3 per person. Extra (hefty) fee if you want to use the patio, and if you want to use the patio you have to pay the extra fee for security. It would have been much better if they included the security price in the patio price but I'm sure they do that to make it seem like the patio is cheaper (when in reality you don't have a choice but to have that extra security if you want to use the patio).

I'm not necessarily complaining about all of those things - just want it to be a helpful review. Overall it was an INCREDIBLE venue, so beautiful during the day and at night, and even though the communication during planning wasn't great, I felt that the service on the rehearsal night and night of was impeccable, they were very helpful. Food was amazing and so was the service! Didn't feel too rushed out at the end of the night which was nice.

I think overall with ALL things considered, I'd give it 4/5 stars, mostly taking the one away just because of communication and those silly fees.