C

Cheryl Streb

4 years ago

I've had 5 visits, including a procedure, in the p...

I've had 5 visits, including a procedure, in the past month. Each and every visit, I have had to sit and wait at a minimum of 45 minutes past my appointment time. My procedure took place 2 hours after the scehduled time. They attempted to overcharge me $225 and only had the issue resolved by getting BCBS involved. It's been 3 weeks since they claimed to be sending me a refund check which I still haven't received. They will not let you in to the doctor unless your are paid up front, regardless of any disputed charges. The receptionists are rude and uninformed. My post-op is today and this will be the last I ever visit this office, regardless of whether or not I actually liked my doctor. Oh and by the way, for routine visits, you don't get to see a doctor, they push you off on a Nurse Practioner. It's the Southwest of OB/GYNs.

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