K

Katherine Galliart

3 years ago

Wow, so I've written a review a few other places, ...

Wow, so I've written a review a few other places, tried to handle the situation privately, and nothing.
My service was less than pleasant. Sure, it was a game day I understand places get busy... However not the case. Our server, Jenna, sat down and was talking to a guy at another table, just next to us. The women in the booth behind us kept trying to get her attention and finally asked us if we got her name. We told them her name is Jenna then she finally went to the other table.
As for the food.... Lukewarm. Ordered and appetizer and our meals. Meals came out first, lukewarm... Brought by another server. When informing this server I had an appetizer he went to check. He brought the food to me and informed me it had just been "sitting back there" it was also lukewarm. I understand people make mistakes, but at least apologize. No apologies.
When asked for 2 boxes she brought one.
Didn't ask me for a refill but asked the person I was with completely ignoring me.
If she was busy and running around not being able to check on us, that'd be different, but she felt it was social hour instead. Perhaps she should find a new career because waitressing clearly isn't for her and it's not for everyone. And to whomever is in charge of responding to reviews should find something else as well. Your lack of response to so many is appalling. Not everyone is looking for something FREE, but an apology is free, doesn't cost anyone anything.

Comments:

No comments