Juliane Dahm

Review of Ethan K

I have never dealt with a customer service that wa...

I have never dealt with a customer service that was so blatantly ignorant and rude. This does not only go for their staff at Galeries Lafayette but I have been VERY underwhelmed with the way they handle their customers in general. I bought a pair of shoes from them that is already falling apart after 7 months with very little wear and they did only tell me it was not their problem . I am very disappointed as I really like their designs but the quality of their products as well as their attitude is just despicable.