We had a poor dining experience for a special occa...

We had a poor dining experience for a special occasion we were celebrating. We had a party of eight celebrating five birthdays. We were happy to get their private room upstairs. We were not aware that our waiter had eight tables on the main floor and our table on the second floor. Seems we were forgotten. Reservation at 6:45. Appetizers arrived at 8 PM.(Luke warm) . We were told they were given to another table that ordered the exact six appetizers. Dinner arrived at 9 PM. Unacceptable . Wish they told us that they were shortstaffed so we could have picked another restaurant that could have accommodated us. Spent most of our evening talking about poor service and where our food was! Update: talked to the manager and he made it right. We appreciate that!