Matthew Morgan

Review of Pearson Mazda

Great service as always! Judy is a gem and Pearson...

Great service as always! Judy is a gem and Pearson Mazda is very lucky to have her as a service advisor. Needed 5000 mile service, new brakes, and rotors needed fixing. All services were completed much sooner than they stated and they even gave me a shuttle ride to work. It's never cheap to get work done, but Pearson never seems to price-gouge and they are never pushy about needed repairs. The only feedback I would offer is that they are almost too conservative about offering needed repairs. The issue with my rotors was going on for a while, but wasn't identified as a problem until I specifically mentioned that my car was shaking when I applied the brakes. It may be that rotors aren't a part of their multi-point inspection, not sure. Still, pretty minor issue in the grand scheme of things, and with the repairs completed timely and effectively (brakes feel like they are brand new now), can't really complain. Pearson Mazda Service has yet to let me down.