Daniel Langstaff

Review of Clarion Hotel Cleveland West

Came to town to visit new in-laws who live nearby....

Came to town to visit new in-laws who live nearby. Photos seemed to show better rooms. Bathroom shower had pathetic water pressure and the shower head leaked more water out the side than came out the front. Toilet paper roll holder was found to be broken. Rooms seemed clean. No hot breakfast as advertised. Was told when booking that bagged breakfasts were available. Are not actually offered. Didn't use the TV or the WiFi. Didn't order anything. Nothing was taken from the room. Originally booked the room for 88 dollars final price as shown on the checkout invoice. Found out 2 days later that I was charged 138 dollars with no explanation given. No email, and no call. For that kind of money I could have reserved a much nicer room at a more conveniently located hotel. Would not recommend and will not return.