Suzanne Kerr Review of The Clarke Hotel
If I were just rating the staff I would give a 5 s...
If I were just rating the staff I would give a 5 star review because 90% of the staff were wonderful, helpful, genuine and really tried to do whatever they could for you.
It's a real mixed bag to review here. We had reserved rooms for a wedding at the Rotunda and location and convenience can't be beat for access to the venue, restaurants, bars and walking/running areas. Room sizes are good to great and I know this because I was in quite a few rooms because of having many guests here.
Unfortunately, the a/c in the large rooms aren't able to cool the entire room and when our son slept on the sofa bed at the opposite end of the room from the a/c he was boiling all night. The manager came up the next day to over-ride the setting which definitely helped so don't be shy ask for help. If you are staying on a Friday night in the summer go out and enjoy the summer music in the street celebration because you'll here it clearly in the rooms, so just be aware and you can't beat them so just join in.
We got here a day before everyone else and there was a very unpleasant odor in our room and in the lounge area on our floor where everyone walks through to get to their room. We just got vanilla deodorizer and sprayed a ton before our guests arrived. Now, few of the other rooms had the same smell as ours so I don't know the cause but vanilla glade is awesome.
By the way the lounge areas on floor 2 are such a nicety to this hotel. It is on the historic register so there will be quirky things that you will not have at newer hotels.
Major positive are the showers, everyone was raving about showers and the comfort of beds with the caveat of the pull out sofa bed in room 201. The mattress is about 4" thick and is made up of all springs and a thin padding on top. Our son actually had a spring imprint on his back the next morning.
So, yes I would recommend this hotel giving you full disclosure on what to expect. Just don't use the sofa beds and realize the refrigerators are actually coolers so be thoughtful as to what you put in them.

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