This is a generous rating. They are the worst comm...

This is a generous rating. They are the worst communicators in the business. Resulting in much neglect and stress. Nothing is ever simple for the family members
I suggest that you purchase a camera to monitor your Loved one. Because these facilities are Always under staffed and Very poorly trained. Find the best workers and hope that they don't walk off the job like most of the decent ones do out of frustration.
In other words The Management is Horrible!