It's good that a place offering 24/7 medical care ...

It's good that a place offering 24/7 medical care for our beloved pets exists but my personal experiences here (and when they sometimes used to be at Warren St.) have been that while they provide adequate Healthcare they are a pretty cold group of people. You'd think that for all they charge they'd be able to summon a little bit of compassion but you'd be mistaken. After paying over $200 just to walk in the door for a 5-minute consultation, plus an additional $300 for bloodwork, apparently that's not enough to merit a callback with a results. By the way, despite saying they'd alreadysent the results to my vet, they STILL haven't. I clearly had a lapse in judgement when I opted to go with the soonest appointment when my cat might've been better served had we waited a slight bit longer for an appointment at BluePearl on 3rd Ave--not to far from Verg, where they treat your pet and you with some empathy.