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Coty Smith

4 years ago

This place is a complete ripoff. My belongings wer...

This place is a complete ripoff. My belongings were wet while being in storage. Due to the fact I live in Ga and the company is in Arizona it took days to contact anyone after my initial call. We couldn't make a date to meet so against what I felt I left my key at the facility. Only to have the adjuster they hired here lie and say that some of the items I listed on my claim weren't even in my storage unit. Items can be replaced true but it's the customer service that sucks majorly. Lesson learned the blessing is having one more thing off my list. I don't plan having to deal with this again. And if so I'll make sure my renters insurance covers my belongings.

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