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Lauren O

4 years ago

The worst billing experience of my life!

The worst billing experience of my life!

They keep sending claims to the WRONG insurance companies. Keep sending as in multiple times. After the first time they sent me the full bill instead of to my insurance, I was on the phone forever before they claimed to resolve it. Now I have a second, significantly larger bill that my insurance swears it didn t get and St. Peter s says it isn t sure what to do about it or sure about any of the details. Now it s a big thing and I m gonna need to wait over the weekend to hopefully hear back from them. I was on the line with my insurance company this time when I called the St. Peter s office and they were shocked by how badly the billing process was going over there.

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