My experience with this place has been quite limit...

My experience with this place has been quite limited and wasteful.

I try to remain objective but it s hard after being treated as a joke when inquiring about services. The individual that answers the phone is the least bit of helpful and is rude. When I asked her direct questions, she would deviate and answered the question with a question as if my question was not good enough to be answered. After asking 4-5 questions and getting no responses other than 4-5 questions, I let her know that was not helpful.

She was not gathering further information but rather suggesting that I had not done what I already informed her that I had done and causing frustration further resulting in a clearly redundant conversation.

I asked her if there was anybody else that could assist or answer my questions but she continued on as if I said nothing. Eventually I hung up after telling her she was no help. It didn t make sense.

For a facility to be in business to help, they re are not helpful and seem to be ignorant on many level. Maybe it is just the staffing but if that is first line of individuals that encounter the public, that s a cause for great concern.