Tim Pierce

Review of Back Bay Bicycles

The quality of the merchandise here seems to be fi...

The quality of the merchandise here seems to be fine, and I've had no complaints with the repairs I've had made. I was very bothered by my last interaction with the folks here. I came in asking whether they carried SPD sandals. The gentleman behind the counter looked at me as though I had two heads. "SPD _sandals?_ Never heard of them. Sounds like a terrible idea, too." I left and have not been back. Being ignorant of the products that exist on the market is forgivable, but being scornful of customers is not.