They had an old address in their system and kept s...

They had an old address in their system and kept sending bills to the wrong address. However, we had given them the correct address. They told us no less than on 3 different occasions they were going to fix it. They didn't! What did they do? They sent us to collections and gave collections the wrong address!!! We got lucky that I happened to be passing the old house one day and was handed the notices and realized we were in collections. They couldn't take the time to properly change our address in their system in spite of our multiple calls and our properly giving them our address! Their back office is horrible. So basically, by pure chance we were able to avoid credit troubles. I am still unsure if they have the correct address for us. Never going back.