A

Angela Updike

3 years ago

I find the customer service with this organization...

I find the customer service with this organization to be horrible. My son's payment was declined due to a Wells Fargo issue and when I explained this to the representative, she said too bad we still had to pay the fee and wouldn't even split it with us. We were only two days late and always pay in full each semester. I understand accountability but there unwillingness to work with us and NOT EVEN CARE was horrifying!

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