Kimberly Washington

Review of Hermankatz cangemi & clyne, ll...

🏢 I recently had the opportunity to interact with ...

🏢 I recently had the opportunity to interact with a law firm and their website, and I must say it was an average experience. The website design was neat and professional, making navigation easy. However, I expected to find more information about the services they offer. It would have been helpful to have a clearer understanding of their expertise and the industries they cater to.

👨‍💼 Customer service was satisfactory but lacked personalization. The representatives were polite and responsive but could have shown more willingness to go the extra mile to address my concerns. The overall experience left me feeling like just another client in the queue, rather than feeling valued and important.

💼 Despite the average experience, I still appreciate the company's effort in maintaining a well-organized website. With some improvements in customer service, they have the potential to provide a more exceptional experience to their clients.