Albert Kelly

Review of Neighborhood credit union

As a member of [Neighborhood credit union], I foun...

As a member of [Neighborhood credit union], I found their website to be user-friendly and easy to navigate. However, the customer service experience was just average. While the staff were polite, I felt that the level of attentiveness could be improved. The range of financial products offered is decent, but I found that the interest rates were not as competitive as I expected. On a positive note, the online banking features are convenient and efficient. Overall, I would describe my experience with [Neighborhood credit union] as satisfactory, but there is certainly room for improvement in terms of customer service and product offerings.