1. Your no. 1693 I had calling from 13.00 until no...

1. Your no. 1693 I had calling from 13.00 until not has no response. Please Please improve.
2. My order was 2, 1st was shoes already got it after order 1 days, it's quick delivery but the smell of shoes was bad. So,I returned it at 7-11. but now has no response from Zalora too.
3. 2nd was bag, had ordered on 18/11/15 until now still no delivery.