Arrived to check in at 3:40 for a 4:00 check in. T...

Arrived to check in at 3:40 for a 4:00 check in. The room wadnt ready so we were told they would call when it was ready. At 4:30 I went to see what was going on with the room. Room still wasn't ready but they found a different room for us. We went to eat at the Bistro restaurant which was closed even though it was supposed to be open. Walked to the restaurant inside at the bar and after waiting to get service for a long period of time, I had to go up and ask for a server. The service was very under par for a Hotel of this quality. The grounds and room, however, were very nice.