Randall Otoole

Review of MetLife Premier Client Group o...

The worst experience of my life when trying to pay...

The worst experience of my life when trying to pay my home owners policy.
I am an elderly man and I pay by check.
Every time I receive their statement it always due in 4 days.
so of course I receive a late charge.
I have called numerous times and told it would be handled, and of course it is not. Today I received a bill for a $25.00 late charge again.
Today is 4-13-2020 and it is due 4-14-2020. So I called and aske if I could start to pay by credit card like I do with my car insurance with Met, but was told no. They will send me papers that I have to fill out.
They already my credit card on file, why can't they use it, I was told no..
I am very disappointed after being with Met Life over 6 years