I have also been here throwing money for the intak...

I have also been here throwing money for the intake while I had to wait 20 minutes. The GP has said the intake is free on Tuesday and had an appointment at 3.40 pm while the lady stood still and the room was already empty and while 2 other patients had already finished their conversation with another practitioner. They didn't even know what I had myself. Why do I have to pay for the intake? from the conversation nothing even came out thrown away money when I have to pay. i hope someone on here contacts me?