Riccardo Rossato

Review of Mercedes-Benz Milano S.p.A.

I visited this dealership to evaluate the purchase...

I visited this dealership to evaluate the purchase of an electric Smart to replace my Opel Ampera ibida plug in. The employees present in the salon were young people and on average prepared but, in my case, conditioned by, I think, a sales policy not particularly interested in the electric model. No car available until September 2018, second-hand valuation even lower than that proposed by a well-known dealer very present on the internet, discount offered much lower than another dealership which, among other things, had evaluated my used vehicle a 15% more. I visited three Smart dealerships and, unfortunately, in two I received a treatment that ranged from little interested, as in this case, to an undisguised annoyance in treating me as if I were a time waster not at all interested in buying the car. Eventually I found a seriously helpful dealership and bought the car but if I had had an alternative to the Smart (I have a small garage) I would certainly have looked at other brands.