DO NOT BE FOOLED. All of the positive reviews are ...

DO NOT BE FOOLED. All of the positive reviews are fake. They have created fake accounts to give pretend five star reviews. This is arguably the worst real estate property manager office in the southern hemisphere. There were hundreds and hundreds of "if there was an option for less than one star that's what I'd select" reviews about this office which have all mysteriously disappeared. They are incompetent beyond description. My experience with this office was so horrendous it was actually comical if it wasn't for the fact that they still owe me over $900. The owner of where I was living had no idea what was going on so when I offered to talk directly to the owner to let her know that they didn't know that my tenth "property manager" in a row had no idea where the spare set of keys to their property were they decided to become belligerent. Not only did they take $300 from my bond for carpets I'd spent $320 on to have professionally cleaned without my permission they took months and months to eventually return my short changed bond. When I first moved in they emailed me to say that there was $600 "outstanding" without explaining why. Relieved I'd found a place I simply paid the $600 without question. A fool and his money are quickly separated. I am now starting proceedings to get the nearly $1000 they owe me back. Do not use these people to manage your property and if you are looking to rent in Canberra AVOID AT ALL COSTS. You have been warned.