Brian B

Review of Classic Chrysler Dodge Jeep of...

This is my updated review:

This is my updated review:

Initially, I did have a problem with the service department and communication. I spoke with Rick Wick, the General Manager, and he was extremely attentive and addressed my concerns. It took less than 1 day for Rick to reach back out to me and let me know they had a new service appointment and would take care of my truck.

When I arrived at the service department for my appointment, the communication was excellent and they had a loaner truck ready for me. 1 day later, my truck was taken care of and ready for me to pick it up.

What was a rocky start to a new relationship turned into a positive experience and one that showed me that Classic does care about customer happiness and I plan to keep my current and future business with them.

Thank you to Rick and the whole team for making me feel like a valued customer.